Kent C. Jones
Originally from Buffalo, N.Y., Kent has been the Executive Director for Bost since May 1986.
He received his B.S. in Social Work in 1973, and M.S. in Community Services Planning in 1984 from the State University of New York at Buffalo. With education and work in residential settings, special education, and human services administration, Kent’s career has included direct-care work and managing services for individuals with disabilities in prior organizations.
With his wife, Mamie, and four boys, Kent moved to Arkansas believing they would move on in a few years. After 20 years they are still here, due to “the excellent family life environment and tremendous support from the community. Arkansas provides a much greater level of disability services and programs with fewer resources than most regions because of the systemic efficiencies and local community support. It has been rewarding to see the development of services and programs that Bost has experienced. We are proud that over this period and due to the leadership from the Board of Directors and excellence of employees Bost has grown from a single county program to a presence in 34 counties of Western Arkansas with a full array of children and adult services for individuals with developmental and related disabilities.”
Kent continues to be involved with local, state and national civic groups and associations related to the field of disabilities. Currently he is Treasurer for the State Developmental Disabilities Providers Association (DDPA), and on the boards of the Fort Smith Area Manufacturing Executives Association, Workability Americas, and the Sparks Hospital Advisory Trustee Board. He also serves as CEO of the Bost Foundation and Bost’s related employment company, Westark Diversified Enterprise. Previous experiences include Fort Smith Chamber Education Committee chairperson, Arkansas Governors Developmental Disability Council, Leadership Fort Smith and President of the Fort Smith Southside Rotary Club.
Jeffrey R. Lambert
Originally from Austin, Texas, Jeff began his career with Bost, Inc. in 1994 as a Direct Support Professional (DSP) and was named as the Assistant Executive Director of Program Services for Bost, Inc. since June of 2006. On August 1, 2012, Jeff was promoted to Associate Executive Director.
Jeff received his A.A. from University of Arkansas Fort Smith (formerly Westark Community College) in 1994, and B.S. in Organizational Management from John Brown University in 2008. His career has included direct service provision and managing services at all levels for individuals with disabilities for Bost as well as other organizations.
He has been married to his lovely wife, Angelisa, since 1996. They have two beautiful children, Hannah and Christian. He is no stranger to individuals with disabilities, as he is a father and a brother to a child and sibling with developmental disabilities. He also recently served on the Arkansas Waiver Renewal Committee, advocating for changes in Medicaid Waiver Services, which will benefit his community as well as recipients all over the state of Arkansas.
Amongst family as well as professional activities and obligations, Jeff continues to find time to be involved in local, state and national organizations which demonstrate his commitment to serving people with disabilities. Jeff is an avid runner, and competes each year in the 5K run as part of the Fort Smith Celebrity Classic, of which Bost is a beneficiary. He has placed either first or second in this event during the last three years. At the state level, Jeff is a member of Arkansas Waiver Association (AWA), as well as a member of Arkansas Advocates for Equal Access (AAEA). He is also currently serving as a national surveyor for Commission on Accreditation of Rehabilitation Facilities (CARF) International. The mission of a CARF surveyor is “to promote the quality, value, and optimal outcomes of service through a consultative accreditation process that centers on enhancing the lives of the persons served,” which falls directly in line with his own personal and professional philosophy. Jeff’s vision is parallel to the vision of both Bost and CARF, which is that “through responsiveness to a dynamic and diverse environment, CARF serves as a catalyst for improving the quality of life of the persons served by CARF-accredited organizations and the programs and services they provide.”
In addition to his current involvements, Jeff is a past member of the Greenwood Public Schools Child Find Committee 2006-2008, ARC for the River Valley Board Member 2001-2004, Arkansas Disability Policy Consortium (ADPC) Board Member 2001-2003, and was a Special Olympics Coach 1990-1993, 1995 and 1996.
James A. Harris
Jim Harris is the Director of Human Resources. He is responsible for all aspects of human resources functions at Bost, Inc. Jim is a 1972 graduate of Northside High School in Fort Smith, Arkansas. Retired from the US Navy as a submarine qualified, Senior Chief Petty Officer and former officer-in-charge of the Reserve Naval Mobile Construction Battalion, detachment 0328, a Seabee detachment, where he earned the distinction of being the only ‘non-occupational field 13” enlisted member to serve in this capacity and was recognized twice as the RNMCB 28 officer-in-charge of the year. Jim has earned a bachelor’s degree in business administration from the College of the Ozarks and a dual master’s degree in management and human resource development from Webster University. Jim’s other certifications/license include Arkansas state license for disability and life insurance, certified as a Professional in Human Resources (PHR) by the Human Resources Institute, the licensing body for the human resources profession and a certified employee retention professional (CERP) by the Retention Institute. Before working at Bost, Inc. Jim was responsible for setting up from scratch, the Human Resources Department for a local bank with 10 branches and setting up from scratch the Human Resources department for a local community college, he also served as an adjunct instructor at Arkansas State University, where he taught Organizational Behavior, spent 2 years performing human resources for an out-sourcing firm and 15 years with Hiram Walker in various capacities, including engineering, production and finance.
In his community, Jim serves as a board member for the Western Arkansas Human Resources Association and the River City Safety and Environmental Council. He is also a national member of the Society for Human Resource Management and the American Society for Training and Development. Jim and his wife Leslie attend First Baptist Church in Fort Smith. In his personal time, he enjoys riding his Harley-Davidson with his wife and playing the drums with the Community Band of Western Arkansas.
Lesa A. Fuller
Originally from Booneville, Arkansas, Lesa has been the Director of Clinical Services since September 2008. She previously was employed by Bost as Coordinator and then Director of Clinical Services from May 1990 until October 1999.
Lesa received her Associate of Arts degree in 1983 from then Westark Community College in Fort Smith, Arkansas. After this she attended University of Central Arkansas in Conway, Arkansas for the next 4 years. While attending college she worked fulltime at the Conway Human Development Center and then several years at the Booneville Human Development Center, serving in both direct care and supervisory positions. After college continued working in the human services field to include working with individuals with developmental disabilities and working with individuals in the nursing home setting.
Lesa has resided in Charleston, Arkansas for the past 20 years and now, along with her companion, assists with raising 3 teenage girls. “I left Bost in 1999 after 9 years of employment to try to make a change in the nursing home industry. Although I did enjoy working with the elderly and spent 9 years at the nursing home as Assistant Administrator, my heart and purpose remain with working with individuals that are developmentally disabled. Bost offers so much to these individuals and I am proud to a part of this organization.”
Lesa currently holds a Nursing Home Administrator’s license. She continues to be active with Special Olympics and other volunteer programs within the school system.
Shannon Fawcett, Events Coordinator, has been with Bost since 2008. Mrs. Fawcett graduated Cum Laude with a Bachelor of Arts in Secondary Education from the University of the Ozarks and attended graduate school at the University of Arkansas. Shannon is a sustaining member of the Junior League of Fort Smith, a former board member of The American Heart Association, a former Co-chairman for the American Heart Association's Heartwalk, and former board member of Heart to Heart Pregnancy Support Center and a volunteer for the same. Shannon and her husband, Chuck have 4 children and 5 grandchildren.
Roy Thompson, Director of Children’s Services, has been with Bost, Inc. in various positions since 1990. Mr. Thompson received his Bachelors of Arts in Sociology/Psychology and was selected as a Senior Fellow in Sociology from All Sociology Majors. Roy has been involved with many community organizations including: ARC of the River Valley (Association of Retarded Citizens), Fort Smith Art Center, Mayor’s Commission for the Arts, Fort Smith Down Town Rotary International Club, National Committee on Planned Giving, Roundtable for Alliance for Charitable Giving, Fort Smith Advertising Club, Arkansas Volunteer Coordinators Association, Certified Volunteer Manager, Certified Volunteer Managers Association Member, City of Fort Smith Arts Alliance Member, Chamber of Commerce/Fort Smith Quality of Place Commission Member, Arkansas Special Quest Initiative: Northwest Arkansas Team. Mr. Thompson is also an alumnus of the 2001 Leadership Fort Smith class.
Laura Golden attended Hutchinson Community College and Tulsa Junior College in 1993. In 1994 she started her journey working with the DD population. Laura worked at Kansas Elks Training Center for 5 years as a direct care support staff then in a coordination position. Laura then got married and moved to Topeka, KS. While living in Topeka, she worked for the Topeka ARC as the Respite/Events Volunteer Coordinator for 2 years. During her time at TARC Laura was very involved with the TARC Board. When Laura and her family moved back to the Wichita, KS area she worked for ResCare Life Choices as the Assistant Director of Community Living for 2 years then was promoted to Director of Day/Health Services 3 years. Laura volunteered and coached Special Olympics for 5 years. Laura then spent 6 years as a stay at home mother with her son.
In January 2010, Laura and her family relocated to Arkansas from Kansas to be closer to her parents. In August 2011 Laura was very happy to go back to work as a part of the BOST team. She really enjoys working with the DD population and is very happy to be part of their lives every day! Laura was recently promoted from Director of Waiver Services to Assistant Executive Director for DD Services.
Rhonda Jones is the Director of ADC Services. She is responsible for the Adult Development Center in Fort Smith and Dardanelle. Originally from Oklahoma City, Oklahoma but, she spent most of her life in Fort Smith, Arkansas. Rhonda began working at Bost, Inc. in 1991 in the Children’s Services Department. She left in 1994 for a few years when her youngest daughter was born and returned in 1999 to work again in Children’s Services. During her career with Bost, Inc., she has served in various positions.
Rhonda has been married for over 20 years to her best friend Stacey. They currently make their home in Greenwood, Arkansas. They have four children Kelly (son-in-law Wesley Ulmer) of Boise, Idaho, Miranda (son-in-law Michael Shrum) of Greenwood, Arkansas, Kendra who is seventeen, and Marc, who is eleven. The newest addition to her family is her beautiful first grand-daughter, Makaylee Bae. She is the light of her life.
Rhonda’s hobbies are crafts (currently hair bows for the grand-daughter and gardening). She is very involved in Greenwood Little League Football due to her son Marc. You will find her, her husband and Marc at every Greenwood High School home football game and some of the away games.
Jackie Scarborough, M.S, ACS, BCPC, LPC is a licensed professional counselor and an approved clinical supervisor. She is a certified crisis intervention instructor through the Crisis Prevention Institute. For the past 17 years Jackie has been practicing as a licensed counselor. She served 6 years as Director of Child & Family Services at Western Arkansas Counseling and Guidance Center and for 15 years was the Director and therapist for the Center’s therapeutic foster care program. She currently is the Director of Mental Health Services for BOST C.A.R.E.S. (Counseling and Relationship Enrichment Services). In addition to her duties for BOST C.A.R.E.S. Jackie also teaches part-time in the psychology department at the University of Arkansas-Fort Smith and is a part time trainer for foster and adopt parents through MidSOUTH Training Academy.
Jackie earned her BS in psychology and sociology from Ouachita Baptist University in Arkadelphia, AR in 1991; and her Master’s degree in Community Counseling from the University of Central Arkansas in Conway, AR in 1994. She is currently pursuing her PhD in Counselor Education and Supervision through Regent University in Virginia Beach, VA.
In her free time Jackie enjoys spending time with her wonderful (and very supportive) husband Russell and their dog-Tic-Tac.
Jim Zoesch joined the Bost team in June of 2012 as Director of Property Management.
Mr. Zoesch received his B.S. in Industrial Health and Safety from the University of Wisconsin, Whitewater, Wisconsin. Additional training was received in Ergonomics, Risk Mitigation, and Insurance Coverage. Jim is affiliated with National Fire Protection Association (NFPA), and Risk Insurance Management Society (RIMS).
Jim came to Bost with prior experience with Golden Living first as Senior Director, Safety and Loss Control then Vice President, Environment of Care. Before relocating to Fort Smith, Jim was at General Tire as Loss Prevention Manager, Tenneco Chemicals, Inc., as Safety Coordinator, Tenneco Automotive as Safety Coordinator, and at the University of Wisconsin, Madison, Wisconsin, as Safety Intern and Campus Safety Coordinator after an internship to assist with campus safety.
In his spare time, Jim is interested in being Pen Pals with local grade school students, Humane Society rescue work, gardening, fishing, and raising horses.
Jennifer Paterak, South Central Waiver Director, graduated Arkansas Tech University in Russellville, Arkansas in 2002, with a Bachelors of Arts degree in Rehabilitation Science. Jennifer began her career working with the DD population in 2003 as a Case Manager and Coordinator with Friendship Community Care in Russellville, Arkansas. In 2007, she was promoted to Community Supports Director, for Waiver services, with Friendship Community Care. In June 2009, Jennifer joined the Bost Inc. team as the Assistant Regional Manager and later became the Regional Manager. In March 2013, Jennifer was promoted to South Central Waiver Director.
The DD programs are near and dear to her heart as Jennifer is the legal guardian of her aunt, who is a participant in both Bost Waiver and DDTCS programs. She is very dedicated to the DD population, and readily advocates for their rights and services. When not working, she enjoys spending time with her family and friends, as well as, traveling to see her parents who live in Florida. Jennifer volunteers with Oklahoma Westie Rescue, as well as, local rescues to transport and assist with dogs in need. She has rescued West Highland Terriers, Keegan and Dash, and a Lab/Pyrenees, Ruger, which she is currently training to become a certified therapy dog.
Katie Raines rejoined the Bost, Inc. team as our Director of Corporate Compliance and Quality Assurance. Katie returns to us with extensive experience in the field of intellectual and developmental disabilities, beginning as a personal care aid and working through the ranks at multiple organizations. Katie has demonstrated leadership skills as well as an ability to work collectively with like-minded providers across the state.
Katie will be an asset to Bost, Inc. due to her intricate involvement in the Medicaid Transformation process at a state level as well as her experience and expertise in program services, regulations, and addressing the ever-changing standards of the Medicaid system.
We are proud to welcome James Maginot as our Northwest Arkansas Director of Waiver Services. After receiving his Bachelor of Arts in Public and Community Services, Mr. Maginot spent time in the United States Peace Corps and as owner operator of an organic farm before moving into the field of intellectual and developmental disabilities. James comes to Bost, Inc. with many years of experience in that field, having worked from case manager up to managing the entire residential program for a like-minded provider.
James will be an asset to Bost, Inc. based on his leadership and communication skills as well as his excellent track record with the CARF certification process.
We welcome James to our executive leadership team at Bost, Inc!
We are pleased to welcome Trish Hice back to Bost, Inc. as Fort Smith Director of Waiver Case Management! Trish returns to Bost with extensive experience in the field of developmental and intellectual disabilities, specifically in regard to Waiver Services. She has spent over 10 years in service of individuals with disabilities, and the field is near and dear to her heart.
Trish will bring her communication skills, leadership and experience back to Bost, Inc. and will be an asset to the team of Case Managers currently on staff.
We are delighted to welcome Trish back to our executive leadership team!