Kent C. Jones
Originally from Buffalo, N.Y., Kent has been the Executive Director for Bost, Inc. since May 1986 and also serves as CEO of the Bost Foundation. He received his B.S. in Social Work in 1973, and M.S. in Community Services Planning in 1984 from the State University of New York at Buffalo. With education and work in residential settings, special education, and human services administration, Kent’s career has included direct-care work and managing services for individuals with disabilities in prior organizations.
With his wife, Mamie, and four boys, Kent moved to Arkansas believing they would move on in a few years. After 29 years they are still here, due to “the excellent family life environment and tremendous support from the community. Arkansas provides a much greater level of disability services and programs with fewer resources than most regions because of the systemic efficiencies and local community support. It has been rewarding to see the development of services and programs that Bost has experienced. We are proud that over this period and due to the leadership from the Board of Directors and excellence of employees Bost has grown from a single county program to a presence in 27 counties of Western Arkansas with a full array of children and adult services for individuals with developmental and related disabilities.”
Kent continues to be involved with local, state and national civic groups and associations related to the field of disabilities. Currently he is Treasurer for the State Developmental Disabilities Providers Association (DDPA), Treasurer and Past President of Fort Smith Southside Rotary Club, and on the the Sparks Hospital Advisory Trustee Board. Previous experiences include Fort Smith Chamber Education and Health/Wellness Committees' chairperson, Arkansas Governors Developmental Disability Council, and Leadership Fort Smith.
Jeffrey R. Lambert
Originally from Austin, Texas, Jeff career has included direct service provision and managing services at all levels individuals with disabilities. He began his career with Bost, Inc. in 1994 and has held the positions of Direct Support Professional (DSP), Case manager, Director of Adult Case Management, Director of Waiver Services and Assistant Executive Director of Program Services. On August 1, 2012, Jeff was promoted to Associate Executive Director.
Jeff received his A.A. from University of Arkansas Fort Smith (formerly Westark Community College) in 1994, and B.S. in Organizational Management from John Brown University in 2008.
He has been married to his lovely wife, Angelisa, since 1996. They have two beautiful children, Hannah and Christian. He is no stranger to individuals with disabilities, as he is a father and a brother to a child and sibling with developmental disabilities. Amongst family as well as professional obligations, Jeff continues to find time to be involved in local, organizations which demonstrate his commitment to serving people with disabilities.
He is also currently serving as a national surveyor for Commission on Accreditation of Rehabilitation Facilities (CARF) International. The mission of a CARF surveyor is “to promote the quality, value, and optimal outcomes of service through a consultative accreditation process that centers on enhancing the lives of the persons served,” which falls directly in line with his own persona
l and professional philosophy. Jeff’s vision is parallel to the vision of both Bost and CARF, which is that “through responsiveness to a dynamic and diverse environment, CARF serves as a catalyst for improving the quality of life of the persons served by CARF-accredited organizations and the programs and services they provide.”
In addition to his current involvements, Jeff is a past member of the Greenwood Public Schools Child Find Committee 2006-2008, ARC for the River Valley Board Member 2001-2004, Arkansas Disability Policy Consortium (ADPC) Board Member 2001-2003,
and was a Special Olympics Coach 1990-1993, 1995 and 1996, Arkansas Waiver Renewal Committee Medicaid Waiver Services, Arkansas Waiver Association (AWA), and Arkansas Advocates for Equal Access (AAEA).
James A. Harris
Jim Harris is the Director of Human Resources. He is responsible for all aspects of human resources functions at Bost, Inc. Jim is a 1972 graduate of Northside High School in Fort Smith, Arkansas. Retired from the US Navy as a submarine qualified, Senior Chief Petty Officer and former officer-in-charge of the Reserve Naval Mobile Construction Battalion, detachment 0328, a Seabee detachment, where he earned the distinction of being the only “non-occupational field 13” enlisted member to serve in this capacity and was recognized twice as the RNMCB 28 officer-in-charge of the year. Jim has earned a bachelor’s degree in business administration from the College of the Ozarks and a dual master’s degree in management and human resource development from Webster University. Jim’s other certifications/license include Arkansas state license for disability and life insurance, certified as a Professional in Human Resources (PHR) by the Human Resources Institute, the licensing body for the human resources profession, certified employee retention professional (CERP) by the Retention Institute and Certified Professional in Human Resources (SHRM-CP) by the Society of Human Resource Management. Before working at Bost, Inc. Jim was responsible for setting up from scratch, the Human Resources Department for a local bank with 10 branches and setting up from scratch the Human Resources department for a local community college, he has also served as an adjunct instructor at Arkansas State University, where he taught Organizational Behavior, spent 2 years performing human resources for an out-sourcing firm and 15 years with Hiram Walker in various capacities, including engineering, production and finance.
In his community, Jim has served on multiple committees and chaired several board positions, including President for the Western Arkansas Human Resources Association and is a member of the River City Safety and Environmental Council. He is also a national member of the Society for Human Resource Management and the American Society for Training and Development. Jim is also an alumnus of the 2012 Leadership Fort Smith class. Jim and his wife Leslie attend First Baptist Church in Fort Smith. In his personal time, he enjoys riding his Harley-Davidson with his wife, spending time with his grandsons and playing the drums with the Community Band of Western Arkansas.
Lesa A. Fuller
Originally from Booneville, Arkansas, Lesa has been the Director of Clinical Services since September 2008. She previously was employed by Bost as Coordinator and then Director of Clinical Services from May 1990 until October 1999.
Lesa received her Associate of Arts degree in 1983 from then Westark Community College in Fort Smith, Arkansas. After this she attended University of Central Arkansas in Conway, Arkansas for the next 4 years. While attending college she worked fulltime at the Conway Human Development Center and then several years at the Booneville Human Development Center, serving in both direct care and supervisory positions. After college continued working in the human services field to include working with individuals with developmental disabilities and working with individuals in the nursing home setting.
Lesa has resided in Charleston, Arkansas for the past 25 years. “I left Bost in 1999 after 9 years of employment to try to make a change in the nursing home industry. Although I did enjoy working with the elderly and spent 9 years at the nursing home as Assistant Administrator, my heart and purpose remain with working with individuals that are developmentally disabled. Bost offers so much to these individuals and I am proud to a part of this organization.”
Lesa currently holds a Nursing Home Administrator’s license. She continues to be active with Special Olympics and other volunteer programs.
Roy Thompson, Director of Children’s Services, has been with Bost, Inc. in various positions since 1990. Mr. Thompson received his Bachelors of Arts in Sociology/Psychology and was selected as a Senior Fellow in Sociology from All Sociology Majors. Roy has been involved with many community organizations including: ARC of the River Valley (Association of Retarded Citizens), Fort Smith Art Center, Mayor’s Commission for the Arts, Fort Smith Down Town Rotary International Club, National Committee on Planned Giving, Roundtable for Alliance for Charitable Giving, Fort Smith Advertising Club, Arkansas Volunteer Coordinators Association, Certified Volunteer Manager, Certified Volunteer Managers Association Member, City of Fort Smith Arts Alliance Member, Chamber of Commerce/Fort Smith Quality of Place Commission Member, Arkansas Special Quest Initiative: Northwest Arkansas Team and the UAFS Department of Early Childhood Education Advisory Committee, 2013 to present. Mr. Thompson is also an alumnus of the 2001 Leadership Fort Smith class.
Laura Golden attended Hutchinson Community College and Tulsa Junior College in 1993. In 1994 she started her journey working with the DD population. Laura worked at Kansas Elks Training Center for 5 years as a direct care support staff then in a coordination position. Laura then got married and moved to Topeka, KS. While living in Topeka, she worked for the Topeka ARC as the Respite/Events Volunteer Coordinator for 2 years. During her time at TARC Laura was very involved with the TARC Board. When Laura and her family moved back to the Wichita, KS area she worked for ResCare Life Choices as the Assistant Director of Community Living for 2 years then was promoted to Director of Day/Health Services 3 years. Laura volunteered and coached Special Olympics for 5 years. Laura then spent 6 years as a stay at home mother with her son.
In January 2010, Laura and her family relocated to Arkansas from Kansas to be closer to her parents. In August 2011 Laura was very happy to go back to work as a part of the BOST team. She really enjoys working with the DD population and is very happy to be part of their lives every day! Laura is currently serving as the Assistant Executive Director for DD Services.
Rhonda Jones is the Director of ADC Services. She is responsible for the Adult Development and Work Development Centers in Fort Smith and Dardanelle. Originally from Oklahoma City, Oklahoma but, she s
pent most of her life in Fort Smith, Arkansas. Rhonda began working at Bost, Inc. in 1991 in the Children’s Services Department. She left in 1994 for a few years when her youngest daughter was born and returned in 1999 to work again in Children’s Services. During her career with Bost, Inc., she has served in various positions.
Rhonda has been married for over 23 years to her best friend Stacey. They currently make their home in Greenwood, Arkansas. They have four children Kelly (son-in-law Wesley Ulmer) of Nampa, ID, Miranda (son-in-law Michael Shrum) of Greenwood, Arkansas, Kendra (son-in-law Joshua Bradt) of Greenwood, Arkansas and Marc, who is fourteen and attends Greenwood Junior High School. They have three grand-children Hunter Bradt, Makaylee Shrum and Maverick Shrum.
Rhonda’s free time is spent watching her son, Marc, play football and spending time with the grand-children. Her hobbies are sewing, gardening and floral design. You will find her at most Greenwood football games.
Jackie Scarborough, Ph.D., LPC, ACS, BCPC is a licensed professional counselor, approved clinical supervisor and Board Certified Professional Counselor. For the past 21 years Jackie has been practicing as a licensed counselor. She served 6 years as Director of Child & Family Services at Western Arkansas Counseling and Guidance Center and for 15 years was the Director and therapist for the Center’s therapeutic foster care program (W.A.T.C.H.). She currently is the Director of Mental Health Services for BOST C.A.R.E.S. (Couns
eling and Relationship Enrichment Services). In addition to her duties for BOST C.A.R.E.S., Jackie also teaches part-time in the psychology department at the University of Arkansas-Fort Smi
th and Arkansas Tech University-Ozark and is a part time trainer for foster and adopt parents through MidSOUTH Training Academy.
Jackie earned her B.S. in psychology and sociology from Ouachita Baptist University in Arkadelphia, AR in 1991; and her Master’s degree in Community Counseling from the University of Central Arkansas in Conway, AR in 1994. In 2014 she obtained her Ph.D. in Counselor Education and Supervision from Regent University.
In her free time Jackie enjoys spending time with her wonderful (and very supportive) husband Russell and their dog-Tic-Tac.
Jennifer Paterak, South Central Waiver Director, graduated Arkansas Tech University in Russellville, Arkansas in 2002, with a Bachelors of Arts degree in Rehabilitation Science. Jennifer began her career working with the DD population in 2003 as a Case Manager and Coordinator with Friendship Community Care in Russellville, Arkansas. In 2007, she was promoted to Community Supports Director, for Waiver services, with Friendship Community Care. In June 2009, Jennifer joined the Bost Inc. team as the Assistant Regional Manager and later became the Regional Manager. In March 2013, Jennifer was promoted to South Central Waiver Director.
The DD programs are near and dear to her heart as Jennifer is the legal guardian of her aunt, who is a participant in both Bost Waiver and DDTCS programs. She is very dedicated to the DD population, and readily advocates for their rights and services. When not working, she enjoys spending time with her family and friends, as well as, traveling to see her parents who live in Florida. She loves to help animals in need and has fostered/transported for various local rescues. She has a rescued West Highland Terrier, Dash, and a Lab/Pyrenees, Ruger, which she is training to become a certified therapy dog
Katie Raines was born and raised in Arkansas. She graduated from Arkansas Tech University (ATU) in 1997 and worked as a Direct Care Aide and Administrative Assistant at a non-profit through the majority of her college years. Shortly before graduating ATU Katie became a Case Manager/Coordinator for the Medicaid Waiver program. Katie’s career also includes Compliance, Program Director and Vice-President of Services for Individuals with Developmental and Intellectual Disabilities (ID/DD) in a similar organization and at the State of Arkansas. Katie is very involved outside of BOST with committees and trainings within Developmental Disabilities Provider Association (DDPA) and Arkansas Waiver Association (AWA), as well as through Developmental Disability Services (DDS), BOST’S main licensing agency. She says she enjoys working with likeminded providers across the State and that this allows ideas for quality improvement for all individuals with ID/DD.
Katie rejoined the BOST team in July of 2014 as the Director of Corporate Compliance and Quality Assurance. Katie also serves as the agencies HIPAA Privacy Officer. Katie believes in the BOST mission and feels that the experience and passion in the leadership and staff will continue to keep BOST at the top of services. Katie has an older brother with Autism that is served by BOST and she believes that he was the foundation for her passion to serve individuals with intellectual and developmental disabilities. She says this passion has motivated her to work hard to ensure the best life possible for all individuals we serve. She believes that compassion, communication, training and support are the keys to success.Katie has been married to her husband James “Spanky” Raines for 19 years and they have two children, Hanna 17 and Zac 13, who keeps them extremely busy outside of work.
James Maginot is our Northwest Arkansas Director of Waiver Services. After receiving his Bachelor of Arts in Public and Community Services, Mr. Maginot spent a number of years in the United States Peace Corps living and working in Africa. After he returned stateside, he settled down in NWA where he is the owner and operator of an organic farm. James has been involved in the field of intellectual and developmental disabilities from a very young age. Having a sibling with a disability has given him a unique perspective into providing quality services. James has worked as a direct care staff, supervisor, and as a case manager. Most recently, James managed the entire residential program for a like-minded provider. James prides himself on his leadership and communication skills and his excellent track record with the CARF accreditation process.
Trish Hice is the Director of Waiver Services in the Fort Smith area. Trish began her career working with the DD population as a Residential Habilitation Aid for Bost in 2002. Trish is passionate about her career which she views as a calling. As the proud mother of Johnnie Rene’ and her step-son Jeremy who has Cerebral Palsy and receives Medicaid Waiver Services, she works tirelessly for a high quality of living for those in her care. As the sibling of six children, all of which she is close to, Trish has the ability to work with different ages, abilities, and temperaments while laughing and smiling through what can sometimes feel like a chaotic world. Trish brings with her leadership and communication skills as well as extensive experience in the field of development and intellectual disabilities, specifically in regard to Waiver Services.
Jonathan has lived around the River Valley for the majority of his life. He joined Bost as the Director of Property Management and Safety Officer in February of 2015.
Jonathan received his B.S. in Organizational Leadership from the University of Arkansas Fort Smith. He has a Higher National Certificate in Golf Course Management from Elmwood College in Cupar, Scotland.
Jonathan’s career started in golf course management and construction. He has had the opportunity to work on and help construct some of the most renowned golf courses in the world. He has worked at St Andrews Links – Old Course, Eden Course, Castle Course, Kingsbarns Links, The Dukes Course, The Blessings, and Hardscrabble Country Club. While working on these courses, he has worked many PGA and European PGA events.
Before coming to Bost, Jonathan worked at the University of Arkansas Fort Smith as Assistant Director of Plant Operations – Grounds and Transportation. He was in charge of over 200 acres of grounds and landscape, while also running the transportation department. Jonathan was involved in the construction of the Boreham Library addition, Visual Arts Building, and the Intramural Field and Park.
Jonathan has been married to his beautiful wife, Jacqueline, since 2012.
Alexa Eddy Cueto
Alexa Eddy Cueto is the Events Coordinator for NWA. She graduated from the University of Arkansas in 2014 with a degree in Communications. While in college, Alexa completed several internships that made her realize working for a nonprofit was exactly what she wanted to do when she graduated. She interned at the Yvonne Richardson Community Center and KUAF National Public Radio Station. Alexa was a member of Tau Beta Sigma (Band Fraternity), Lambda Pi Eta (Communication Honor Society), served on the board at the Yvonne Richardson Community Center, and was in the University of Arkansas Razorback Marching Band. Alexa also worked at the Fayetteville Athletic Club where she taught swim lessons and eventually became the Aquatics Director. Alexa currently volunteers at multiple nonprofit events. She is a member of the Association of Fundraising Professionals. In Alexa’s free time she enjoys spending time with family and friends. Some of her hobbies include hiking, swimming, and crafting.