Since 1959, Bost has been providing choices and opportunities in Western Arkansas for individuals with developmental and related disabilities so that they may live, work and play in the community.


Bost Administration

Katie Raines, Executive Director

Katie Raines was born and raised in Arkansas.  She graduated from Arkansas Tech University (ATU) in 1997 and worked as a Direct Care Professional and Administrative Assistant at a disability provider throughout her college years.  Shortly before graduating ATU, Katie became a Case Manager/Coordinator for the Medicaid Waiver program.  She has had many roles in her career including Compliance, Program Director, and Vice-President of Services on the provider side as well as time working for the Division of Developmental Disability Services for the State of Arkansas.  Katie is an advocate for services that allow individuals to live and participate in their community, and ensures she stays up to date with state and federal activities through national and local memberships in American Network of Community Options and Resources (ANCOR), Association of People Supporting Employment First (APSE), Developmental Disability Provider Association (DDPA) and Arkansas Waiver Association (AWA).  Katie is also on the board of directors of the Arkansas START program which helps individuals to prevent and assist in crisis situations. 

Katie rejoined the BOST team in July of 2014 as the Director of Corporate Compliance and Quality Assurance, was promoted to Associate Executive Director in May of 2016, before being named Executive Director in July 2017.  Katie has an older brother with Autism that is served by BOST.  “Being part of the family” laid the framework and foundation for her passion to serve individuals with special needs.  She says this passion has motivated her to work hard to ensure the best life possible for all individuals that we serve.  She believes that compassion, communication, training, relationships, and support are the keys to success. 

Katie has been married to her husband James “Spanky” Raines for 22 years and they have two children, Hanna (19) is attending Arkansas Tech University where she is studying elementary education and Zac (16) is in 10th grade and keeps them busy with football and everything outdoors.   

James Maginot, Assistant Executive Director

James Maginot, a Chicago native, is the Assistant Executive Director for Bost Inc. He oversees statewide operations for our developmental disability and behavioral health programs throughout the statewide service area that Bost now serves.

After receiving his Bachelor of Arts in Public and Community Services from Providence College in Rhode Island, James spent a number of years in the United States Peace Corps living and working in Africa. After returning stateside, he settled down in Northwest Arkansas where he owns an organic farm. He and his wife Jane have two rambunctious little ones, Seamus (4) and Patrick (2). James has been involved in the field of intellectual and developmental disabilities from a very young age. Having a sibling with a disability has given him a unique perspective into what it takes to provide quality services. James has worked as a direct care staff, coordinator, case manager, and regional director. Prior to joining Bost, James managed the entire residential program for a like-minded provider. James prides himself on his leadership and communication skills and has a strong commitment to providing effective and efficient services.

Lesa A. Fuller, Director of Clinical Services

Originally from Booneville, Arkansas, Lesa has been the Director of Clinical Services since September 2008. She previously was employed by Bost as Coordinator and then Director of Clinical Services from May 1990 until October 1999.

Lesa received her Associate of Arts degree in 1983 from then Westark Community College in Fort Smith, Arkansas. After this she attended University of Central Arkansas in Conway, Arkansas for the next 4 years. While attending college she worked fulltime at the Conway Human Development Center and then several years at the Booneville Human Development Center, serving in both direct care and supervisory positions. After college continued working in the human services field to include working with individuals with developmental disabilities and working with individuals in the nursing home setting.

Lesa has resided in Charleston, Arkansas for the past 26 years. “I left Bost in 1999 after 9 years of employment to try to make a change in the nursing home industry. Although I did enjoy working with the elderly and spent 9 years at the nursing home as Assistant Administrator, my heart and purpose remain with working with individuals that are developmentally disabled. Bost offers so much to these individuals and I am proud to a part of this organization.”

Lesa currently holds a Nursing Home Administrator’s license. She continues to be active with Special Olympics and other volunteer programs.

Rhonda Jones, Director of ADC Services

Rhonda Jones is the Director of ADC Services.  She is responsible for the Adult Development and Work Development Centers in Fort Smith and Dardanelle.  Originally from Oklahoma City, Oklahoma but, she spent most of her life in Fort Smith, Arkansas.  Rhonda began working at Bost, Inc. in 1991 in the Children’s Services Department.  She left in 1994 for a few years when her youngest daughter was born and returned in 1999 to work again in Children’s Services.  During her career with Bost, Inc., she has served in various positions.

Rhonda has been married for over 25 years to her best friend Stacey.  They currently make their home in Greenwood, Arkansas.  They have four children Kelly Ulmer of Nampa, ID, Miranda Gatewood of Greenwood, Arkansas, Kendra Jones  of Greenwood, Arkansas and Marc Jones, who is sixteen and attends Greenwood High School.  They have two grand-children Makaylee Shrum and Maverick Shrum. 

Rhonda’s free time is spent watching her son, Marc, play football, spending time with the grand-children and volunteering for Greenwood Football Booster Club and Greenwood Football Moms.  Her hobbies are sewing, gardening and floral design. You will find her at all Greenwood varsity football games. 

Dr. Jackie Scarborough, Director of Mental Health Services

Jackie Scarborough, Ph.D., LPC, ACS, BCPC is a licensed professional counselor, approved clinical supervisor and Board Certified Professional Counselor. For the past 24 years Jackie has been practicing as a licensed counselor.  She served 6 years as Director of Child & Family Services at Western Arkansas Counseling and Guidance Center and for 15 years was the Director and therapist for the Center’s therapeutic foster care program (W.A.T.C.H.). She currently is the Director of Mental Health Services for BOST C.A.R.E.S. (Counseling and Relationship Enrichment Services) and leads the organization's staff development program: Inside Out: The Center for Professional and Personal Self-Improvement.. In addition to her duties for BOST C.A.R.E.S., Jackie also teaches part-time in the psychology department at the University of Arkansas-Fort Smith and Arkansas Tech University-Ozark and is a part time trainer for foster and adopt parents through MidSOUTH Training Academy.

Jackie earned her B.S. in psychology and sociology from Ouachita Baptist University in Arkadelphia, AR in 1991; and her Master’s degree in Community Counseling from the University of Central Arkansas in Conway, AR in 1994. In 2014 she obtained her Ph.D. in Counselor Education and Supervision from Regent University.

In her free time Jackie enjoys spending time with her wonderful (and very supportive) husband Russell and their dog-Tic-Tac and four cats; Thunder, Zacitty, Roland and Caboose.

Nicole Goodyear, Program Executive Administrator
Born and raised in the River Valley, Nicole is currently our Program’s Executive Administrator at Bost Inc. Nicole began her career many years ago as a direct support professional with another provider. She also comes by it naturally as she has family members with different disabilites. With close to ten years of experience in the IDD/DD field in multiple different capacities including HR, Administration, HUD, Waiver, and Children’s, Nicole joined Bost in August of 2015 as an intake coordinator and auditor in our compliance department. In her time here, Nicole has worked in multiple different capacities across the agency. Nicole has the skills and grace to traverse programs, disciplines, and regions to bring efficient and effective practices to all constituencies at Bost.

When she is not making everything run smoothly at work, she is chasing her beautiful daughter Taylor.  Nicole’s key skill sets including organization and multitasking come in handy as she encourages Taylor in her many activities including basketball, softball, running, and cheer. In the sparing hours left in her week, Nicole also finds time to help with Special Olympics, Rhea Lana’s, as well as helping at Dover Elementary School.

Kathy Weatherl, Director of Corporate Compliance/HIPAA Privacy Officer

Kathy Weatherl has been an active leader in the field of developmental disabilities for the past 30 years.  During her career she has worked for 2 non profit entities where she served in the positions of Direct Support Staff, Case Manager, Program Director and Vice President of Services.  She briefly left the nonprofit side of services for a year and worked as the Assistant Director of Quality Assurance at Development Disability Services in Little Rock.  Throughout her career Kathy has been active in DDPA, the State Provider Association serving as Vice President, President and Past President.    She has also been an active member of Arkansas APSE and served on the committee that developed and implemented on line training for job coach certification.

In March of 2016 Kathy accepted a position at BOST as the Corporate Compliance Director and HIPAA Privacy Officer.  Her responsibilities in this position include monitoring all services and supports for quality and continuous improvement, as well as assuring programs are operating within the scope of the state and federal regulations. 

Kathy has also served as a national surveyor for the Commission on Accreditation of Rehabilitation Facilities (CARF) for the past 10 years.  As a surveyor she works with organizations around the country to apply standards that promote quality, value, and optimal outcomes that center on enhancing the lives of the individuals being served by those organizations.

Kathy is a 1985 graduate of Arkansas Tech University with a degree in Rehabilitation Sciences.  She is also a Licensed Nursing Home Administrator.

Kathy has been married to her husband Jim for the past 25 years.   They have 1 daughter, Jessica Jewell, who is a Special Education teacher in Ashdown Arkansas.   During her free time, Kathy serves as a volunteer for Arkansas Hospice, loves gardening and running and spending time with her family and fur babies.

Trish Baumgartner, Director of Waiver Services Fort Smith

Trish Baumgartner is the Case Management Director of Waiver Services for our Fort Smith location. Her primary role is supervision of the case management team and working closely with Coordination to ensure consumers plans of care are submitted timely and needs are met. Trish began her career working with the DD population as a Residential Habilitation Aid for Bost in May of 2003.  Trish has worked on the Case Management side as well as the Coordination side of Waiver services. Trish left Bost in October 2011 but continued working with the DD population. Trish returned to Bost in July 2013 as the Director of Case Management.  Trish describes her work in this field as a calling and has spent many years in various capacities throughout this organization and others.  

Trish is married to her husband Willie and has a daughter, Johnnie Rene’ Hice as well as a step son, Jeremy Hice. Being a step-mother and guardian of a special needs child as well as coming from a large family has taught Trish lifelong lessons in working with people of different ages, abilities, and temperament. She has learned to do this with a laugh and a smile, even through the most difficult of days. Trish's extensive knowledge in the IDD field and waiver services, coupled with her leadership and communication skills, have helped her to thrive and grow in a vital role within our organization.  During her free time Trish enjoys cooking and entertaining family and friends. 

Jonathan Cox, Director of Property Management

Jonathan joined Bost as the Director of Property Management and Safety Officer in February of 2015. Jonathan has lived in Arkansas for the majority of his life.

Jonathan received a B.S. in Organizational Leadership from the University of Arkansas Fort Smith and a Higher National Certificate in Golf Course Management from Elmwood College in Cupar, Scotland. He is also OSHA certified.

Jonathan started his career in Golf Course Management and Construction. He has worked on a number of courses in Scotland and Arkansas ranging from maintenance to construction. Jonathan has had the opportunity to work numerous PGA and European PGA events.

Before coming to Bost, Jonathan worked at the University of Arkansas Fort Smith as Assistant Director of Plant Operations – Grounds and Transportation. Since coming to Bost, Jonathan has been able to work on several large and small projects to help improve the facilities for those people Bost serves. Some of these projects include; oversight of the Rogers Housing Facility, LED light conversion at the Adult Development Center, office additions at the Russellville Waiver Facility, multiple energy efficient projects and several other small and large projects/renovations.

Jonathan plans to continue improving the facilities and transportation to the high level individuals served by Bost deserve. 

Jonathan Carpenter, Director of Technology

Jonathan Carpenter is the Director of Technology. He is responsible for all technology issues and projects as well as all IT project
management/communications for our 18 locations. He received his B.S. in Information Technology with an emphasis in Security. In the past, Jonathan has worked with Pfizer, Goodyear, Earthlink, Valuelinx, as well as doing contract work on the side for local law firms, schools, and individuals.

He was born and raised in Arkansas, but after getting married he and his wife spent time living in New York. However, after starting a family they moved back to Arkansas. He currently lives in Greenwood,where he and his wife recently had a house built. Jonathan has been married to the love of his life, Jessica, since 2001. Together they have 3 beautiful children, Alex, Zack, and Isabel. The only thing that comes close to the love he has for his wife and children is his love for technology. It has been said that he, "lives and breathes technology", and is your ideal geek at heart.

Jonathan has a son who was diagnosed as autistic and is very passionate about the care Bost provides for others. He has always had a passion for helping others but gained insight as to how difficult it is to find help when having a family member on the spectrum.  Ensuring a safe and all-inclusive future for his son and the developmentally disabled is a goal that gravitated Jonathan to his work with Bost.

Alexa Eddy Cueto, Events Coordinator

Alexa Eddy Cueto is the Events Coordinator for NWA.  She graduated from the University of Arkansas in 2014 with a degree in Communications.  While in college, Alexa completed several internships that made her realize working for a nonprofit was exactly what she wanted to do when she graduated.  She interned at the Yvonne Richardson Community Center and KUAF National Public Radio
Station.  Alexa was a member of Tau Beta Sigma (Band Fraternity), Lambda Pi Eta (Communication Honor Society), served on the board at the Yvonne Richardson Community Center, and was in the University of Arkansas Razorback Marching Band.   Alexa also worked at the Fayetteville Athletic Club where she taught swim lessons and eventually became the Aquatics Director.  Alexa currently volunteers at multiple nonprofit events.  She is a member of the Association of Fundraising Professionals.   In Alexa’s free time she enjoys spending time with family and friends.  Some of her hobbies include hiking, swimming, and crafting. 

Jeanne Hill, Director of Marketing & Fundraising

Jeanne has been with Bost, Inc. since August of 1999.  Beginning in the Fort Smith Skills Training Center, Jeanne has had many jobs and duties during her time at Bost, most notably Executive Assistant to Kent Jones for 12 years before stepping into the Director of Marketing & Fundraising position.  Jeanne, along with events planner Alexa Cueto, is now tasked with planning special events and marketing activities for the Agency.  Jeanne also is the Executive Director of Bost Foundation, Inc.

Jeanne has 2 wonderful sons, James and Michael.  In her spare time, Jeanne enjoys traveling, reading, baking, and spending time with her family and friends. 

Tammy Powell, Director of Waiver Services Fort Smith

Tammy Powell is a Director of Wavier Services in Fort Smith.  Her primary focus is on the coordination of the services provided.  She joined Bost in 2015, moving from central Arkansas.  Tammy’s passion began in high school while volunteering to take pictures of the high school athletes competing in Special Olympic events for the yearbook.  This began a journey down the path that eventually led to her career.  While working her way through college at ATU, where she graduated in 2008 with a BS Degree in Parks and Recreation Administration emphasizing on Recreation Therapy, Tammy began her career working direct care.  She eventually moved into management where she gained vast experience by working in multiple areas including Recreation Therapy, Waiver Services, DDTCS, HUD and auditing.  

Tammy has a tremendous passion for the consumers, staff and families she serves.  She actively works as an advocate for the IDD and mental health populations and looks forward to continuing efforts that affect the lives of everyone she works with, every day, in a positive way.   

Verlyne Miller, Director of Financial Services

Verlyne Miller is the Director of Finance for Bost, Inc. since November 2015. She has completed her Master of Business Administration and BSC in Accounting. She spent majority of her career with non-profit companies. She has the passion for accounting like a hobby. She loves new challenges and is not afraid of change. She moved to Fort Smith from Los Angeles, California in 2007. She loves Arkansas, her second home.

Samarah Clayton, Director of Human Resources

As an Oklahoma native Samarah Clayton became the Director of Human Resources for Bost, Inc. in November of 2016.  She received her Associates Degree in Human and Child Development and her B.S. in Sociology in 2003 from Langston University in Guthrie, Oklahoma.  Samarah has both professional and personal work experience with children and adults with both intellectual and physical disabilities.  Her experience has helped her to see first-hand how empowering and essential DD services can be for children and adults alike.

Samarah began her career with Bost in 2011 as a Case Manager/Coordinator.  She later transitioned to Case Management only and within a few years accepted an Administrative Assistant position in the Waiver department where she learned about many aspects of Administration and management.

Samarah enjoys fishing, reading, and serving as a volunteer at her local church and in the community.  When she is not serving, she enjoys spending time with her husband, Jerryron and daughter, Laylah.

Linda Renfro RN BSN, Director of Nursing

Linda is a Registered Nurse with thirty years of nursing experience, including psychiatric, Emergency, Home health, Nursing education and Pediatric nursing.  Linda has worked in Fort Smith and Northwest Arkansas throughout her nursing career.  She lives in Fort Smith with her husband David and their two Yorkie dogs.  

Ferba O'Kelley, Director of Children's Services

Ferba O’Kelley has a long history with Bost, Inc.  She began working in 1991 as a substitute manager (a rover, for old-timers) and a relief manager in Residential Services in the 1990s.  In August 1999, she transferred to Children’s Services to work as a certified teacher.  In 2004, she left Bost to attend graduate school and receive real-life experiences in public school.  While on hiatus from Bost, she was the Education Director at the Deborah G. Dunston Adolescent Treatment Center in Mount Ida, a program that provided therapeutic intervention services for teenagers with substance and alcohol abuse problems, and also as a special educator for both the Mount Ida and Van Buren School Districts. 

Ferba returned to Bost in 2008, working in Children’s Services.  As the Early Childhood Education Coordinator, she supervised the certified teaching staff for Bost, overseeing curriculum and development in the preschool programs and serving as a liaison with the Arkansas Department of Education and the Arkansas Department of Special Education.  She served as a mentor teacher to local area novice teachers entering the field of education and was recognized by the Arkansas Department of Education as a state assessor for novice teachers.  She is a dual member of the Arkansas Early Childhood Association and the Southern Early Childhood Association. 

Her philosophy of Children’s Services is to consider what is in the best interest of the children served by Bost.  This includes not only providing services for children but also keeping in mind that the families of the children are also customers and that the choices and educational opportunities provided to children are choices and learning opportunities for the families as well.

She holds a Bachelor of Arts (BA) degree in Psychology from Hendrix College, a Bachelor of Science (BS) in Education degree with a minor in English from Arkansas Tech University, and a Master of Science in Education (MSE) degree in Special Education Instruction from Henderson State University.

Sandy Chamberlain, Assistant Director of Children's Services

Sandy Chamberlain, Assistant Director of Children’s Services, has been with Bost, Inc. since 1993.  Sandy has been a Licensed Practical Nurse for 29 years working in home care, hospital, and private duty nursing before coming to Bost, Inc. working as the preschool nurse.  She became a Director for Case Management for two years before taking some time off.  Sandy came back to Bost, Inc. and worked in clinical services before returning to preschool where she became the Assistant Director of Children’s Services.

Sandy is co-guardian of two family members with intellectual disabilities and one of them is in Waiver/ Bost, Inc.  She has worked with DDS on Case Management, DHS Voucher, and DCFS Foster Voucher for many years and loves the type of work she does for the children and families.

Sandy has been married Mark for 27 years. They have three children and three grandchildren. 

Cristy Keele, Programs Executive Administrator 

Cristy is a 2004 graduate from Arkansas Tech University with a degree in Rehabilitation Science. She began her career as an intern with a local provider before graduating. She knew this career path was exactly where she wanted to be . Since May of 2004 she has worked as a Case Manager, Service Coordinator, Case Manager Supervisor and Program Director. Cristy joined the Bost team in January 2017 as a Program Executive Administrator.  
In her free time Cristy enjoys spending time with her husband of 14 years and their two sons. Both sons are active in sports keeping her schedule full of excitement. 
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