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Katie Raines, Executive Director

Katie Raines rejoined BOST in July of 2014 as the Director of Corporate Compliance and Quality Assurance, was promoted to Associate Executive Director in May of 2016, before being named Executive Director in July 2017. 


Katie’s non-profit career officially began in 1992 as a Direct Care professional and Administrative Assistant at a disability provider while she attended college at Arkansas Tech University (ATU).  Shortly before graduating in 1997 she became a Case Manager/Coordinator for the Medicaid Waiver program.  Katie has had many roles in her career including Compliance, Program Director, and Vice-President of Services on the provider side as well as time working for the Division of Developmental Disability Services for the State of Arkansas. 


Katie is active in The Developmental Disability Provider Association (DDPA) and Arkansas Waiver Association (AWA). Katie spends many hours at the capital advocating for services and ensuring the legislatures in our local communities know who the individuals are that we serve and why those services are so important. 


Katie is an Arkansan, born and raised, and has had a lifetime of training as she has an older brother with Autism that is served by BOST.  Katie says her parents were role models in their love, care and advocacy for Dean.  They laid the framework and foundation for her passion to serve individuals with special needs.  She says this passion has motivated her to work hard to ensure the best life possible for those we serve.  She believes compassion, communication, training, relationships and support are the keys to success. 


Katie’s number one love is her family, she values anytime she gets to spend with her husband James “Spanky” and two kids Hanna and Zac.  They love to travel near and far as long as there is water, boating, good food and music they can all agree on.  Schedules are crazy so when they are not together, they keep up with each other and many other funny things on their family snap chat group. 




James Maginot, Assistant Executive Director

James Maginot, a Chicago native, is the Assistant Executive Director for Bost Inc. He oversees statewide operations for our developmental disability and behavioral health programs throughout the statewide service area that Bost now serves. 


After receiving his Bachelor of Arts in Public and Community Services from Providence College in Rhode Island, James spent a number of years in the United States Peace Corps living and working in Africa. After returning stateside, he settled down in Northwest Arkansas where he owns an organic farm. He and his wife Jane have two rambunctious little ones, Seamus and Patrick. James has been involved in the field of intellectual and developmental disabilities from a very young age. Having a sibling with a disability has given him a unique perspective into what it takes to provide quality services. James has worked as a direct care staff, coordinator, case manager, and regional waiver director. Prior to joining Bost in 2014, James managed the ICF program for a disability provider in NWA. James prides himself on his leadership and communication skills and has a strong commitment to providing effective and efficient services.

Trish Baumgartner, Director of Children's Services Fort Smith

Trish Hice


Trish Baumgartner is the director of the Children’s Services Program at Bost, Inc.  She coordinates and leads the Bost CES Wavier managers to assist individuals with disabilities on the CES Medicaid Waiver program.   

Trish began her career at Bost in 2002 as a Direct Support Professional. Trish went on to work as a Case Manager, Case Management Supervisor and later to Director.  Trish brings first-hand knowledge and extensive experience in the field of developmental and intellectual disabilities, specifically in regard to Waiver Services, to her job.  She is passionate about the work she does and the clients and families she serves.

Trish is married to William, both of whom are from the Paris, AR and reside in Ratcliff with their dog Jax.  Trish has one daughter, Johnnie Rene’ and a step son, Jeremy, who is diagnosed with Cerebral Palsy, Microcephaly, Epilepsy and Scoliosis and is served by Bost.   Being a guardian of a special needs adult and having grown up as one of seven children, Trish has spent a lifetime working with people of different ages, abilities, and temperaments. She has always done this with a smile and a laugh, even through the most difficult of days. Trish’s extensive knowledge in the IDD field and waiver services, coupled with her leadership and communication skills, have helped her to thrive and grow in a vital role within Bost organization.  During her free time Trish enjoys cooking, grilling and spending time with her husband, family and friends.

Nicole Brown, Program Executive Administrator
Nicole was born and raised in the River Valley, she is currently our Program’s Executive Administrator at Bost Inc. Nicole began her career in 2003 as a direct support professional with another provider. She also comes by it naturally as she has family members with different disabilities. She has years of experience in the IDD/DD field in multiple different capacities including HR, Administration, HUD, Waiver, and Children Services. Nicole joined Bost in August of 2015 as an intake coordinator and auditor in our compliance department. Nicole has the skills and grace to traverse programs, disciplines, and regions to bring efficient and effective practices to all constituencies at Bost.


When she is not making everything run smoothly at work, she is spending time with her daughter Taylor.  Nicole’s key skill sets including organization and multitasking come in handy as she encourages Taylor in her many activities including basketball, softball, and running. In the sparing hours left in her week, Nicole also finds time to help with Special Olympics, volunteering at the Dover Elementary School, and is a member of the DES Booster Club.

Lesa A. Fuller, Director of Clinical Services

Lesa Fuller is an Administrator/Director of Clinical Services at Bost Inc. She is responsible for 3 ICF facilities, 2 in FortSmith and 1 in Booneville. She is originally from Booneville, AR, but has spent most of her life in Charleston, AR with her significant other and her pets (dogs and cats). Lesa has worked most of her life in the human services field and has held many different roles. She started out in direct care, moved to supervising positions, and is now a director. Lesa has worked at the Booneville Human Development Center twice, Conway Human Development Center, River Valley Health and Rehab, and Bost Inc. twice, with the longest time spent at Bost. She holds a Nursing Home Administrator’s license. Lesa’s free time is spent working in her yard, spending time with her closest friends and family, and going to yard sales/auctions to grow her different collections of items.

Jeanne Hill, Director of Marketing & Fundraising, Executive Director of Bost Foundation

Jeanne has been with Bost, Inc. since August of 1999.  Beginning in the Fort Smith Skills Training Center, Jeanne has had many jobs and duties during her time at Bost, most notably Executive Assistant to Kent Jones for 12 years before stepping into the Director of Marketing & Fundraising position.  Jeanne is tasked with planning special events and marketing activities for the Agency.  Jeanne also is the Executive Director of Bost Foundation, Inc.


Jeanne has an amazing husband, Craig, 2 wonderful sons, James and Michael, 2 fantastic step-children, Miranda and Malachi, 3 beautiful grandchildren, Brayden, Briley, and Bentley, and one amazing Boston Terrier, Tucker.  In her spare time, Jeanne enjoys traveling, reading, and spending time with her family and friends. 

Jennifer Hinkle, Director of Regional Waiver Services

Jennifer Hinkle is the Regional Waiver Director, she oversees offices in Northwest Arkansas, Harrison and Russellville.  Jennifer has worked for Bost for many years, but most recently rejoined the team in 2017.  Jennifer’s passion for the IDD field came from working with children with disabilities, in her early 20’s.  This work experience drove Jennifer to learn about services and strive to ensure individuals receive the support they need.  Jennifer demonstrates great leadership skills that help lead the Waiver department, which allows our organization to continue making a difference in the lives of the individuals we serve. 
In Jennifer’s free time, she enjoys gardening, shopping, going to church and spending time with friends and family.
Rhonda Jones, Director of ADC Services

Rhonda Jones is the Director of ADC Services.  She is responsible for the Adult Development and Work DevelopmentCenters in Fort Smith and Dardanelle.  Originally from Oklahoma City, Oklahoma but, she spent most of her life in Fort Smith, Arkansas.  Rhonda began working at Bost, Inc. in 1991 in the Children’s Services Department.  She left in 1994 for a few years when her youngest daughter was born and returned in 1999 to work again in Children’s Services. During her career with Bost, Inc., she has served in various positions. She has been in her current position since 2012.


Rhonda currently lives in Greenwood, Arkansas. She is the mother of 4 children and she has 2 grandchildren.  Her hobbies are sewing, gardening and floral design. Rhonda enjoys assisting with Special Olympics, loves spending time with her grandchildren, working in the garden and attending church.



Cristy Keele, Programs Executive Administrator
Cristy is a 2004 graduate from Arkansas Tech University with a degree in Rehabilitation Science. She began her career as an intern with a local provider before graduating. She knew this career path was exactly where she wanted to be . Since May of 2004 she has worked as a Case Manager, Service Coordinator, Case Manager Supervisor and Program Director. Cristy joined the Bost team in January 2017 as a Program Executive Administrator.
In her free time Cristy enjoys spending time with her husband Tosh and their two sons. Both sons are active in sports keeping her schedule full of excitement.
Verlyne Miller, Director of Financial Services

Verlyne Miller is the Director of Finance at Bost, Inc.. She has a degree in Accounting and Master of Business Administration. She gained broad financial experience with non-profit companies. She oversees, leads and manages Accounting, Payroll and Billing of Bost, Inc.. She holds herself responsible for timely presentation and reporting of historical financial information of Bost, Inc.. She is responsible and accountable for the agency’s finances including financial planning and management of financial risks, analysis of financial data, record keeping and financial reporting. Verlyne analyzes, reviews and reports financial data and performance. She is responsible for the preparation of budget, monitoring of revenue, expenses and other costs. She establish internal controls to safeguard the agency’s assets and financial resources.

Verlyne has various hobbies. She loves gardening and different kinds of arts and crafts. She moved to Barling, Arkansas from Los Angeles, California in 2007.

Tammy Predmore, Director of Waiver Services Fort Smith

Tammy Predmore is a Director of Wavier Services in Fort Smith.   She joined Bost in 2015, moving from central Arkansas. The inception of Tammy’s passion for this population began back in high school when she became involved in Special Olympics. This introduction was the genesis of what captured her heart and motivated her to pursue a career in this field. While working her way through college at ATU, where she graduated in 2008 with a BS Degree in Parks and Recreation Administration emphasizing on Recreation Therapy, Tammy began her career working direct care.  She eventually moved into management where she gained vast experience by working in multiple areas including Recreation Therapy, Waiver Services, DDTCS, HUD and auditing.


Tammy has a tremendous passion for the consumers, staff and families she serves.  She actively works as an advocate for the IDD and mental health populations and looks forward to continuing efforts that affect the lives of everyone she works with, every day, in a positive way.


Kathy Weatherl, Director of Corporate Compliance / HIPAA Privacy Officer

Kathy Weatherl has been an active leader in the field of developmental disabilities forover 30 years.  During her career she has worked for  nonprofit entities where she served in various capacities from  Direct Support Staff to managing agency programs.  In March of 2016 Kathy accepted a position at BOST as the Corporate Compliance Director.  Her responsibilities in this position include monitoring all services and supports for quality and continuous improvement, as well as assuring programs are operating within the scope of the state and federal regulations. She also oversees the Bost Training Department.


Kathy has serves as a national surveyor for the Commission on Accreditation of Rehabilitation Facilities (CARF) .  As a surveyor she works with organizations around the country to apply standards that promote quality, value, and optimal outcomes that center on enhancing the lives of the individuals being served by those organizations.


Kathy is a 1985 graduate of Arkansas Tech University with a degree in Rehabilitation Sciences.  She is also a Licensed Nursing Home Administrator.


Kathy is married to her husband Jim and they have 1 daughter, Jessica Jewell, who is a Special Education teacher in Ashdown Arkansas.  During her free time, Kathy’s favorite activity is spending time with her Granddaughter, Annabeth Jewell.  She also enjoys volunteering at various community organizations, and gardening.