Our Team
Bost Administration
Katie Raines, Executive Director

Katie Raines was born and raised in Arkansas. She graduated from Arkansas Tech University (ATU) in 1997 and worked as a Direct Care Professional and Administrative Assistant at a disability provider throughout her college years.


Shortly before graduating ATU, Katie became a Case Manager/Coordinator for the Medicaid Waiver program. She has had many roles in her career including Compliance, Program Director, and Vice-President of Services on the provider side as well as time working for the Division of Developmental Disability Services for the State of Arkansas.


Katie is an advocate for services that allow individuals to live and participate in their community, and ensures she stays up to date with state and federal activities through national and local memberships in American Network of Community Options and Resources (ANCOR), Association of People Supporting Employment First (APSE), Developmental Disability Provider Association (DDPA) and Arkansas Waiver Association (AWA). Katie is also on the board of directors of the Arkansas START program which helps individuals to prevent and assist in crisis situations.


Katie rejoined the BOST team in July of 2014 as the Director of Corporate Compliance and Quality Assurance, was promoted to Associate Executive Director in May of 2016, before being named Executive Director in July 2017. Katie has an older brother with Autism that is served by BOST.


“Being part of the family” laid the framework and foundation for her passion to serve individuals with special needs. She says this passion has motivated her to work hard to ensure the best life possible for all individuals that we serve. She believes that compassion, communication, training, relationships, and support are the keys to success.


Katie has been married to her husband James “Spanky” Raines for 22 years and they have two children, Hanna (19) is attending Arkansas Tech University where she is studying elementary education and Zac (16) is in 10th grade and keeps them busy with football and everything outdoors.

James Maginot, Assistant Executive Director

James Maginot, a Chicago native, is the Assistant Executive Director for Bost Inc. He oversees statewide operations for our developmental disability and behavioral health programs throughout the statewide service area that Bost now serves. 


After receiving his Bachelor of Arts in Public and Community Services from Providence College in Rhode Island, James spent a number of years in the United States Peace Corps living and working in Africa. After returning stateside, he settled down in Northwest Arkansas where he owns an organic farm. He and his wife Jane have two rambunctious little ones, Seamus and Patrick. James has been involved in the field of intellectual and developmental disabilities from a very young age. Having a sibling with a disability has given him a unique perspective into what it takes to provide quality services. James has worked as a direct care staff, coordinator, case manager, and regional waiver director. Prior to joining Bost in 2014, James managed the ICF program for a disability provider in NWA. James prides himself on his leadership and communication skills and has a strong commitment to providing effective and efficient services.

Trish Baumgartner, Director of Waiver Services Fort Smith

Trish HiceTrish Baumgartner is the Case Management Director of Waiver Services for our Fort Smith location. Her primary role is supervision of the case management team and working closely with Coordination to ensure consumers plans of care are submitted timely and needs are met.

Trish began her career working with the DD population as a Residential Habilitation Aid for Bost in May of 2003.  Trish has worked on the Case Management side as well as the Coordination side of Waiver services. Trish left Bost in October 2011 but continued working with the DD population.

Trish returned to Bost in July 2013 as the Director of Case Management.  Trish describes her work in this field as a calling and has spent many years in various capacities throughout this organization and others.

Trish is married to her husband Willie and has a daughter, Johnnie Rene’ Hice as well as a step son, Jeremy Hice. Being a step-mother and guardian of a special needs child as well as coming from a large family has taught Trish lifelong lessons in working with people of different ages, abilities, and temperament. She has learned to do this with a laugh and a smile, even through the most difficult of days.

Trish’s extensive knowledge in the IDD field and waiver services, coupled with her leadership and communication skills, have helped her to thrive and grow in a vital role within our organization.  During her free time Trish enjoys cooking and entertaining family and friends.

Jonathan Carpenter, Director of Technology

Jonathan Carpenter is the Director of Technology. He is responsible for all technology issues and projects as well as allIT project management/communications for our 18 locations. He received his B.S. in Information Technology with an emphasis in Security. In the past, Jonathan has worked with Pfizer, Goodyear, Earthlink, Valuelinx, as well as doing contract work on the side for local law firms, schools, and individuals.

He was born and raised in Arkansas, but after getting married he and his wife spent time living in New York. However, after starting a family they moved back to Arkansas. He currently lives in Greenwood, where he and his wife recently had a house built. Jonathan has been married to the love of his life, Jessica, since 2001. Together they have 3 beautiful children, Alex, Zack, and Isabel. The only thing that comes close to the love he has for his wife and children is his love for technology. It has been said that he, “lives and breathes technology”, and is your ideal geek at heart.

Jonathan has a son who was diagnosed as autistic and is very passionate about the care Bost provides for others. He has always had a passion for helping others but gained insight as to how difficult it is to find help when having a family member on the spectrum.  Ensuring a safe and all-inclusive future for his son and the developmentally disabled is a goal that gravitated Jonathan to his work with Bost.

Samarah Clayton, Director of Human Resources

Sam Clayton is the Director of Human Resources for Bost, Inc.  She received her Associates Degree in Human and Child Development and her B.S. in Sociology in 2003 from Langston University in Guthrie, Oklahoma.  Sam holds professional certification through the Society for Human Resource Management and has both professional and personal work experience with children and adults with both intellectual and physical disabilities.  Her experience has helped her understand the true meaning of servant leadership and to see first-hand how empowering and essential DD services can be for children and adults alike.


Sam began her career with Bost in 2011 as a Case Manager/Coordinator.  She later transitioned to Case Management only and within a few years accepted an Administrative Assistant position in the Waiver department where she learned about many aspects of Administration and management before taking on her existing role of Director of Human Resources in 2016.

Sam enjoys being a mother to her daughter, Laylah, fishing, reading, and serving as a volunteer at her local church and in the community.  When she is not serving, she enjoys spending time with family and friends.


Jonathan Cox, Director of Property Management

Jonathan joined the Bost team as the Director of Property Management in February of 2015.  Jonathan received a B.S.in Organizational Leadership from the University of Arkansas Fort Smith and a Higher National Certificate in Golf Course Management from Elmwood College in Cupar, Scotland. Jonathan began his professional career in Golf Course Management and Construction. He has worked on a number of projects in Scotland and Arkansas ranging from landscaping maintenance to project construction and oversight. Prior to coming to Bost, Jonathan’s tenure was highlighted as the Assistant Director of Plant Operations – Grounds and Transportation at the University of Arkansas Fort Smith.

Lesa A. Fuller, Director of Clinical Services

Lesa Fuller is an Administrator/Director of Clinical Services at Bost Inc. She is responsible for 3 ICF facilities, 2 in FortSmith and 1 in Booneville. She is originally from Booneville, AR, but has spent most of her life in Charleston, AR with her significant other and her pets (dogs and cats). Lesa has worked most of her life in the human services field and has held many different roles. She started out in direct care, moved to supervising positions, and is now a director. Lesa has worked at the Booneville Human Development Center twice, Conway Human Development Center, River Valley Health and Rehab, and Bost Inc. twice, with the longest time spent at Bost. She holds a Nursing Home Administrator’s license. Lesa’s free time is spent working in her yard, spending time with her closest friends and family, and going to yard sales/auctions to grow her different collections of items.

Nicole Goodyear, Program Executive Administrator
Nicole was born and raised in the River Valley, she is currently our Program’s Executive Administrator at Bost Inc. Nicole began her career in 2003 as a direct support professional with another provider. She also comes by it naturally as she has family members with different disabilities. She has years of experience in the IDD/DD field in multiple different capacities including HR, Administration, HUD, Waiver, and Children Services. Nicole joined Bost in August of 2015 as an intake coordinator and auditor in our compliance department. Nicole has the skills and grace to traverse programs, disciplines, and regions to bring efficient and effective practices to all constituencies at Bost.


When she is not making everything run smoothly at work, she is spending time with her daughter Taylor.  Nicole’s key skill sets including organization and multitasking come in handy as she encourages Taylor in her many activities including basketball, softball, and running. In the sparing hours left in her week, Nicole also finds time to help with Special Olympics, volunteering at the Dover Elementary School, and is a member of the DES Booster Club.

Jeanne Hill, Director of Marketing & Fundraising, Executive Director of Bost Foundation

Jeanne has been with Bost, Inc. since August of 1999.  Beginning in the Fort Smith Skills Training Center, Jeanne hashad many jobs and duties during her time at Bost, most notably Executive Assistant to Kent Jones for 12 years before stepping into the Director of Marketing & Fundraising position.  Jeanne is tasked with planning special events and marketing activities for the Agency.  Jeanne also is the Executive Director of Bost Foundation, Inc.


Jeanne has 2 wonderful sons, James and Michael.  In her spare time, Jeanne enjoys traveling, reading, baking, and spending time with her family and friends. 

Rhonda Jones, Director of ADC Services

Rhonda Jones is the Director of ADC Services.  She is responsible for the Adult Development and Work DevelopmentCenters in Fort Smith and Dardanelle.  Originally from Oklahoma City, Oklahoma but, she spent most of her life in Fort Smith, Arkansas.  Rhonda began working at Bost, Inc. in 1991 in the Children’s Services Department.  She left in 1994 for a few years when her youngest daughter was born and returned in 1999 to work again in Children’s Services. During her career with Bost, Inc., she has served in various positions. She has been in her current position since 2012.


Rhonda currently lives in Greenwood, Arkansas. She is the mother of 4 children and she has 2 grandchildren.  Her hobbies are sewing, gardening and floral design. Rhonda enjoys assisting with Special Olympics, loves spending time with her grandchildren, working in the garden and attending church.



Cristy Keele, Programs Executive Administrator
Cristy is a 2004 graduate from Arkansas Tech University with a degree in Rehabilitation Science. She began her career as an intern with a local provider before graduating. She knew this career path was exactly where she wanted to be . Since May of 2004 she has worked as a Case Manager, Service Coordinator, Case Manager Supervisor and Program Director. Cristy joined the Bost team in January 2017 as a Program Executive Administrator.
In her free time Cristy enjoys spending time with her husband Tosh and their two sons. Both sons are active in sports keeping her schedule full of excitement.
Verlyne Miller, Director of Financial Services

Verlyne Miller is the Director of Finance at Bost, Inc.. She has a degree in Accounting and Master of Business Administration. She gained broad financial experience with non-profit companies. She oversees, leads and manages Accounting, Payroll and Billing of Bost, Inc.. She holds herself responsible for timely presentation and reporting of historical financial information of Bost, Inc.. She is responsible and accountable for the agency’s finances including financial planning and management of financial risks, analysis of financial data, record keeping and financial reporting. Verlyne analyzes, reviews and reports financial data and performance. She is responsible for the preparation of budget, monitoring of revenue, expenses and other costs. She establish internal controls to safeguard the agency’s assets and financial resources.

Verlyne has various hobbies. She loves gardening and different kinds of arts and crafts. She moved to Barling, Arkansas from Los Angeles, California in 2007.

Tammy Predmore, Director of Waiver Services Fort Smith

Tammy Predmore is a Director of Wavier Services in Fort Smith.  Her primary focus is on the coordination of the servicesprovided.  She joined Bost in 2015, moving from central Arkansas. The inception of Tammy’s passion for this population began back in high school when she became involved in Special Olympics. This introduction was the genesis of what captured her heart and motivated her to pursue a career in this field. While working her way through college at ATU, where she graduated in 2008 with a BS Degree in Parks and Recreation Administration emphasizing on Recreation Therapy, Tammy began her career working direct care.  She eventually moved into management where she gained vast experience by working in multiple areas including Recreation Therapy, Waiver Services, DDTCS, HUD and auditing.


Tammy has a tremendous passion for the consumers, staff and families she serves.  She actively works as an advocate for the IDD and mental health populations and looks forward to continuing efforts that affect the lives of everyone she works with, every day, in a positive way.


Dr. Jackie Scarborough, Director of Mental Health Services

Jackie Scarborough, Ph.D., LPC, ACS, BCPC is a licensed professional counselor, approved clinical supervisor and BoardCertified Professional Counselor. She served 6 years as Director of Child & Family Services at Western Arkansas Counseling and Guidance Center and for 15 years was the Director and therapist for the Center’s therapeutic foster care program (W.A.T.C.H.).

She currently is the Director of Mental Health Services for BOST C.A.R.E.S. (Counseling and Relationship Enrichment Services). In addition to her duties for BOST C.A.R.E.S., Jackie also teaches part-time in the psychology department at the University of Arkansas-Fort Smith and Arkansas Tech University-Ozark.

Jackie earned her B.S. in psychology and sociology from Ouachita Baptist University in Arkadelphia, AR in 1991; and her Master’s degree in Community Counseling from the University of Central Arkansas in Conway, AR in 1994. In 2014 she obtained her Ph.D. in Counselor Education and Supervision from Regent University.

In her free time Jackie enjoys spending time with her wonderful (and very supportive) husband Russell and their 5 rescue cats.

If you have any questions regarding Bost’s mental health program please reach out to Jackie at jscarborough@bost.orgor 479-784-1449.

Kathy Weatherl, Director of Corporate Compliance / HIPAA Privacy Officer

Kathy Weatherl has been an active leader in the field of developmental disabilities forover 30 years.  During her career she has worked for  nonprofit entities where she served in various capacities from  Direct Support Staff to managing agency programs.  In March of 2016 Kathy accepted a position at BOST as the Corporate Compliance Director.  Her responsibilities in this position include monitoring all services and supports for quality and continuous improvement, as well as assuring programs are operating within the scope of the state and federal regulations. She also oversees the Bost Training Department.


Kathy has serves as a national surveyor for the Commission on Accreditation of Rehabilitation Facilities (CARF) .  As a surveyor she works with organizations around the country to apply standards that promote quality, value, and optimal outcomes that center on enhancing the lives of the individuals being served by those organizations.


Kathy is a 1985 graduate of Arkansas Tech University with a degree in Rehabilitation Sciences.  She is also a Licensed Nursing Home Administrator.


Kathy is married to her husband Jim and they have 1 daughter, Jessica Jewell, who is a Special Education teacher in Ashdown Arkansas.  During her free time, Kathy’s favorite activity is spending time with her Granddaughter, Annabeth Jewell.  She also enjoys volunteering at various community organizations, and gardening.

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